Privacy Policy

Last updated: December 2025

This Privacy Policy explains how ENERGY CONTROL AI LTD (company number 16926489) ("we", "us", or "our") collects, uses, stores, and protects personal data when you use our website https://energycontrol.ai (the "Website").

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

ENERGY CONTROL AI LTD is the data controller responsible for your personal data.

Company name: ENERGY CONTROL AI LTD
Company number: 16926489
Website: https://energycontrol.ai
Email: info@energycontrol.ai

If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details above.

2. Personal Data We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide to Us

• Name
• Email address
• Company name
• Phone number
• Any information you submit via contact forms, enquiry forms, or email correspondence

2.2 Information We Collect Automatically

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the Website
• Referring URLs

This data is collected using cookies and similar technologies (see Section 7).

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to enquiries and contact requests
• To provide and improve our services
• To operate, maintain, and improve our Website
• To analyse Website usage and performance
• To comply with legal and regulatory obligations
• To protect our Website against fraud, security threats, and misuse

4. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases to process personal data:

• Consent – where you have given clear consent (e.g. submitting a contact form)
• Contract – where processing is necessary to perform or enter into a contract with you
• Legitimate interests – where processing is necessary for our legitimate business interests and does not override your rights
• Legal obligation – where processing is required to comply with the law

5. How We Share Your Personal Data

We do not sell your personal data.

We may share your personal data with:

• IT and hosting service providers
• Analytics providers
• Professional advisers (such as legal, financial, or insurance advisers)
• Regulators or authorities where legally required

All third parties are required to respect the security of your personal data and process it in accordance with the law.

6. International Data Transfers

Some of our service providers may be located outside the UK. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

• UK adequacy regulations
• International Data Transfer Agreements (IDTAs)
• Standard contractual clauses approved for UK use

7. Cookies

Our Website uses cookies and similar technologies to improve functionality and analyse traffic.

Cookies may be used to:

• Enable essential Website functionality
• Understand how visitors use the Website
• Improve user experience

You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

When personal data is no longer required, it is securely deleted or anonymised.

9. Data Security

We have implemented appropriate technical and organisational measures to protect personal data against:

• Unauthorised access
• Accidental loss
• Alteration or disclosure

Access to personal data is limited to those who have a legitimate business need.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Restrict processing of your personal data
• Object to processing of your personal data
• Request data portability
• Withdraw consent at any time (where consent is the legal basis)

To exercise your rights, please contact us at info@energycontrol.ai.

11. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

We would appreciate the opportunity to address your concerns before you contact the ICO.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

ENERGY CONTROL AI LTD
Email: info@energycontrol.ai
Website: https://energycontrol.ai